Support

Something not working, a question about a track or a competition, or an idea for Skyderby? Write to aleksandr@skyderby.io — you'll get an answer from a person who builds Skyderby, usually within a couple of days.

If it's about a specific track or competition, include the link — it helps a lot.

Uploading tracks

Skyderby reads FlySight 1 and 2 CSV files, as well as GPX, KML and other common GPS formats.
For FlySight 2, upload TRACK.CSV — the app will also pick up SENSOR.CSV from the same folder.
On the website use Upload track; in the app use + on the Tracks screen, open a file from the Files app, or connect your FlySight.

Connecting FlySight

FlySight 2 connects over Bluetooth: open FlySight on the Home screen, then double-press the power button on the device so its LED starts pulsing.
On a Mac you can also plug FlySight in with a cable — Skyderby will notice it and offer to import new jumps.
From the FlySight screen you can download jumps and change the device settings.

Skyderby Pro

Pro bought on the website or in the app works on all your devices — just sign in to the same account.
If Pro doesn't show up in the app after buying, open Account and tap Restore purchases.
To cancel a subscription bought in the app: Settings → Apple ID → Subscriptions on your iPhone, iPad or Mac.
To cancel a subscription bought on the website: open the subscription page in your account on skyderby.io.

Competitions

Running a competition and want to use Skyderby for scoring, or need help with judging? Write to us — we're happy to help set it up.

Deleting your account

In the app: Account → Delete account. On the website: Edit profile → Delete account. See our Privacy Policy for what happens to your data.